We want buying pre-owned camera gear to feel clear and safe. Please review this policy before placing your order.
Eligible items may be returned within 14 days of delivery.
To be eligible for a return, the item must be returned in the same condition it was received, including all included accessories, packaging, manuals, batteries, chargers, caps, straps, cases, or other included items listed in the product description.
Items may not be eligible for return if they are damaged after delivery, missing included accessories, altered, disassembled, or returned in a different condition than received.
Because our products are pre-owned, cosmetic signs of use may be present. Product descriptions, photos, and condition notes should be reviewed carefully before purchase.
To request a return, contact us with your order number and reason for return.
Phone: +1 727 636 6247
Customers are responsible for return shipping unless the item arrived damaged, defective, or materially different from the product description.
After we receive and inspect the returned item, we will notify you whether the refund is approved. Approved refunds will be issued to the original payment method.
If your item arrives damaged or does not match the product description, please contact us promptly with photos of the item, packaging, and shipping label.